Thank you for choosing Marmiz for your shopping needs. We are committed to providing you with high-quality products and exceptional customer service. Please take a moment to familiarize yourself with our sales policy, as it outlines important information regarding your purchases.

1. Sales Products Cannot be Returned or Exchanged:

1.1 Return and Exchange Policy Exception: At Marmiz, we take product quality seriously. Every effort is made to ensure that our products are in perfect condition when they leave our facilities. In the rare event that you receive a defective or damaged product, please contact our customer support team within [number of days] days of receiving your order. We will work diligently to resolve the issue promptly, either by providing a replacement or issuing a refund, at our discretion.

1.2 Final Sale Items: Please note that certain products marked as "Final Sale" during the purchase process cannot be returned or exchanged for any reason, except in cases of defects or damage as mentioned in section 1.1.

2. Cancellation Policy:

2.1 Cancellation Before Shipment: You have the option to cancel your order before it is shipped. To cancel an order, please contact our customer support team as soon as possible. We will process your cancellation and issue a full refund if the order has not been shipped.

2.2 Cancellation After Shipment: Once your order has been shipped, it cannot be canceled, returned, or exchanged, except in cases of defects or damage as mentioned in section 1.1.

3. Order Fulfillment:

3.1 Shipment Confirmation: We will send you a shipment confirmation email with tracking information once your order has been dispatched. Please allow for a reasonable delivery time based on your location.

3.2 Delivery Times: Delivery times may vary based on your location and other factors. While we strive to meet estimated delivery times, we cannot guarantee delivery on a specific date.

4. Customer Support:

If you have any questions or concerns about your order or our sales policy, please feel free to contact our customer support team at email: customercare@marmiz.com or BW 00971555094390. We are here to assist you and ensure your shopping experience with Marmiz is a positive one.

5. Privacy Policy:

Please review our Privacy Policy to understand how we collect, use, and protect your personal information. Your privacy and data security are important to us.

6. Changes to Sales Policy:

We reserve the right to make changes to this Sales Policy at any time without prior notice. Any updates or modifications will be posted on our website, and the revised policy will apply to all orders placed after the effective date of the changes.

By placing an order with Marmiz, you acknowledge and agree to abide by this Sales Policy. We appreciate your trust in our brand and look forward to serving you.